Cancellation Policy

Cancellation Policy*
In the unlikely event that you may need to cancel or adjust your reservation within 24 hours of your scheduled arrival date, that will result in a minimum of the first night’s charge per room to the credit card provided at the time of booking or charged against a deposit that has been received.

All cancellations must be done so in writing by emailing info@thehousehotel.ie

No Show Rooms
If, for any reason, you will be arriving after 10 pm on the arrival date, please advise reception in advance. If we have not been advised of a late arrival, we will automatically release the room by 10 pm and the cancellation fee will apply.

*Please note, regarding the cancellation and payment policy, special Terms & Conditions apply for any reservations made for arrival during Race Week and other selected dates and packages.

Galway Races Package: Full prepayment is taken 3 weeks in advance of arrival. Final cancellation deadline is 3 weeks in advance

Advance Purchase Package: Full payment is taken at the time of booking. This is a non-refundable package for booking early but can be transferred to an alternative date, subject to availability