Our Commitment to Clean
The health and safety of our guests is top of mind for The House Hotel & all hotels at Choice Hotel Group. Over the next few weeks, guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety.
DEDICATION TO SAFETY
Building on our best practices
We’re building on our longstanding cleanliness protocols and enhancing the existing program with guidance developed in response to the pandemic, including recommendations related to deep cleaning, disinfecting, hygiene, and social distancing best practices and protocols.
ENHANCED CLEANLINESS PROGRAM
Heightened cleaning protocols
We’re providing guidance for heightened cleaning protocols for high-traffic areas such as Hotel Reception, The Yard Kitchen/ Bar, as well as other high-touch surfaces throughout the hotel, using guidance from the World Health Organization, European Centre for Disease Prevention and Control, and national health organisations.
COMMITMENT TO CLEAN CAPTAIN
Best-in-class cleanliness training
Our hotel will designate a “Commitment to Clean Captain,” each of whom will complete applicable best-in-class cleanliness training and will be responsible for incorporating the new protocols into our hotel’s operations.
Ecolab resources and insights
Our complete approach to infection prevention includes a close association with Ecolab, who is helping ensure we have the right infection prevention programs and training in place to help prevent the spread of COVID-19. This includes a new online resource hub available to each member of our team, featuring operational best practices, training and resources from Ecolab’s industry-leading experts.